Return Policy
Southside Swap Meets Return Policy
Returns / Exchange
• For receiving an incorrect product, contact us within 3 business days of receiving your package. We will send a replacement, or issue a refund.
• For receiving a defective or damaged product, contact us within 3 business days of receiving your package. We will send a replacement, or issue a refund.
• We will accept returns within 30 days of the received item. Contact us to request a return authorization approval number.
• Return shipping and handling is the responsibility of the buyer unless we are responsible for the shipment not meeting your expectation, however, if we are responsible, the return label is completely FREE.
Return Policy
- All returns are subject to a restocking fee. Southsides restocking fees are determined by your original shipping label Cost. Whatever the cost of your original shipping Label will be the charge for restocking that merchandise. THIS ONLY APPLIES TO FREE SHIPPING PURCHASES!
- If your purchase included customer paid shipping charges, our restocking FEE would only be the cost of the RETURN label, otherwise FREE! meaning no restocking FEE!
- Refunds are issued based on the condition of the returned merchandise.
- Returned items must be unworn, unopened, and still in original packaging with no damage to the product or product packaging. Some customers are collectors and the outer package cannot be dented, torn, or scuffed.
- Normal wear and tear, or accidental breakage by the buyer is not covered by our return policy.
- Any items tarnished or discolored from any makeup, deodorant, or other body products are not covered by our return policy.
- Only regular and sale priced new items may be returned. All clearance and USED items are subject to final sale. However, if Used or Clearance items are proven defective a return claim can be opened but are subject to a review of proof provided of item defectiveness.
• Refunds will be issued to the same method as it was received.
If you have questions please in regards to this policy please send us an inquiry in the Contact Us page of our website or email us at: Returns@southsideswapmeet.com, and a representative will be in contact within 24hrs.